.Wav DM Publishers
Shipping & Returns
At .Wav Digital Media, we strive to get your orders to you as quickly and efficiently as possible. We offer a variety of shipping options to meet your needs.
AVAILABLE SHIPPING OPTIONS
We offer standard ground delivery, as well as expedited shipping options for an additional fee. Delivery times will vary based on your location and the shipping option you select. Please see the table below for estimated delivery times:
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Standard ground delivery: 3-5 business days
SHIPPING COSTS
Shipping costs will vary based on the size and weight of your order, as well as the shipping destination. You will see the total cost of your order, including shipping, during the checkout process.
Please note that additional fees or surcharges may apply for oversized or heavy items.
TRACKING SHIPMENTS
We will provide you with a tracking number once your order has been shipped. You can track your shipment using this number on our website or through the carrier's website.
DELIVERY TIMES
Estimated delivery times are based on the shipping option you select and your location. Please note that delivery times may be affected by factors such as weather or other unforeseen circumstances.
RESTRICTED OR EXCLUDED ITEMS
We are unable to ship certain items due to size, weight, or other limitations. These items will be clearly marked on our website.
In addition, we are currently unable to ship orders to certain countries or regions. Please contact us if you have any questions about whether we can ship to your location.
RETURNS AND EXCHANGES
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it for a full refund within [x] days of receipt. Please see our Return Policy for more information.
We hope this shipping policy helps to give you a better understanding of how we handle deliveries at .Wav Digital Media. If you have any additional questions, please don't hesitate to contact us.
Return & Exchange Policy
Our company is dedicated to providing high-quality products to our customers. If you receive a kit with damage to the book or broken crayons, please contact us within 14 days of receiving your order. We will be happy to send you a replacement set of crayons at no additional cost to you. Please note that we do not accept returns for items that have been used or damaged by the customer. If you have any other issues with your order, please don't hesitate to reach out to us and we will do our best to resolve the problem. Thank you for choosing our company, and we hope you have a great experience using our products.
Shipping Policy